Understand why
visitors bounce.

Prism is your expert user research assistant that uncovers what your audience wants & why they leave.





WHO WE WORK WITH


AnyDo MyLola Rabbit Tribe Wooga Gather


How it works


1) Define your audience

Just specify your past, current or target audience and we'll recruit the right particpants for you.

2) Choose a format

Select a format to collect feedback in, either text/image, video or live interview.

3) Collect insights

After your project is completed, results will be hosted privately for you to share with others.

Your Expert User Research Assistant


Turn user research from a time-sink to a strategic advantage that is scalable, consistent & user friendly.



  • Let your top designers, marketers and pm's spend their time on actually building product instead of scheduling time to talk to customers. Prism clients reduce research hours by over 90%.

  • With Prism's scalable recruitment & interviewing process, we'll be able to contact your audience no matter how hard to reach, even the silent majority that you aren't hearing from today.

  • With Prism you can benchmark to your peers, leverage research data to inform how you build products, and incorporate best practices into your product development process.




Need more reasons?



How you can use Prism

Prism is built for busy marketing, product & design teams that are looking for answers to their most burning questions.



  • Customer Exit Interviews

    We'll conduct moderated remote interviews with your past customers to understand what went wrong.

  • First Impressions

    Get recorded screencasts of your website or app first-time user experience from your target audience.

  • Pricing Sensitivity Test

    Get feedback on your product pricing page to see what price points resonate with past, present & future buyers.



See more use cases



Get candid feedback in three different formats

Text/Image/Video, Screen Recording and Live Interview Formats



Screen Recording

What was tested:

  • App-store Page
  • On-boarding flow
  • App functionality

Text Conversation

What was tested:

  • Customer Sentiment
  • Customer History
  • Pricing sensitivity
Hangout

Live Interview

What was tested:

  • Customer Sentiment
  • Customer History
  • Pricing sensitivity
Hangout

Pricing Plans

Prices include recruitment and interview fees. Rewards & Incentives are not included.

See pricing calculator

Starter

from 249 /mo

Included

  • Includes 250 credits
  • Managed Rewards
  • Google Calendar Integration
  • Invite Up to 3 Teammates

Pro

from 999 /mo

Everything in starter +

  • Includes 1k credits
  • API Integration
  • Customer Support
  • Invite up to 10 Teammates

Enterprise

Contact Us

Everything in scale +

  • Project design assistance
  • Recruitment Segmentation
  • Dedicated Researcher
  • Post-project Analysis


Get started now



Need help recruiting users? We can help · Pricing Questions? Contact Us

Ask your own audience, or let us find them...

  • Included

    Bring your own current or past audience.

  • from $5/each

    We will recruit target audience members for you.

We can recruit nearly any target customer for your study.

Click here for examples

Frequently Asked Questions

Can I cancel at anytime?

Sure! You can upgrade/downgrade or cancel your account at any time if you are not 100% happpy with our service.

What if I’m not happy with some of the responses?

If you aren't completely happy with the feedback in some of the responses we will replace them.

What if I need more credits than are included?

In order to get more credits in a given month you will need to upgrade your plan.

What happens to my results if I cancel my plan?

You can always watch, download or share your prisms – even after you’ve canceled or paused your subscription.

Can I also get responses from new users to my app/site?

Sure! We can source participants for you that fit your target audience profile.

What If I have a specific audience i'd like feedback from?

We can accomodate all kinds of requests for specific groups of testers, e.g: Director's of Marketing. Typical recruitment costs for these run 2-3x.